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    Pup-Tested & Approved

    Tested by our Chief Pup Mila.

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    Tracked Shipping

    Free UK tracked delivery on all orders.

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    30-Day Money Back Guarantee

    Return any item within 30 days for a full refund.

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    Welsh Business

    Proudly based in Wales

    Want to see everything? 🐾

    Browse our collections of pup-friendly gear.

    Read Trusted Reviews From Our Happy Customers

    Rated Excellent 4.5 out of 5

    Frequently Asked Questions

    Where do your products ship from?

    Our products are shipped directly from our trusted suppliers to help reduce waste, and speed up delivery. This allows us to offer free UK shipping on all orders.

    How much is delivery?

    We offer free UK tracked delivery on all orders. As soon as your order is dispatched you will receive a tracking link.

    Do you ship internationally?

    We currently ship to the UK and Europe. If you're outside these regions, please contact us before ordering and we’ll try to help.

    Can I cancel my order?

    You can cancel your order before it has been processed. Once it has been processed you are unable to make any changes.

    What if my item arrives damaged or incorrect?

    If your product arrives damaged, faulty, or not as described, please email us at info@chillypup.co.uk within 7 days and we’ll resolve it for you.

    How do I contact you with a question?

    You can reach us anytime at info@chillypup.co.uk.